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Hospitality

Hospitality

Using biometric technology to eliminate time theft provides control of the hospitality industry’s biggest variable overhead – labour costs. Individual departmental budgets also play a vital role in this industry. The ability to compare actual to budgeted costs immediately after events is the key to real profitability.

Time & Access’ workforce solutions enable companies to monitor and reduce their staff costs on a real time basis; paying particular attention to realising productivity growth and cost savings.

Often attracting transient workers, the hospitality industry experiences a high turnover of staff, which means agency staff must fill the gaps left by employees, often at short notice.

In a busy venue, keeping tabs on every staff member’s start and finish times on shifts and split shifts presents a challenge, frequently leaving the staff member’s interpretation of their time as the only option for payroll, potentially a costly exercise.

Bookings for venues are used to forecast the shift coverage, however if staff don’t show up for shift you could lose service levels and customer satisfaction without the ability to react swiftly.

As a rule of thumb, agency staff cost more than employees and therefore being able to minimise the need to employ agency staff can make a big difference to the bottom line.

A simple, easy to use rostering system that provides historical and forecasted labour costs, with full award interpretation streamlines manpower planning and multi-level budgeting.

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Roster by events, facilities and staff experience in a single screen view, provides the ability to make ad-hoc adjustments, enables quick and easy changes to ensure as many employees are offered work before contacting agencies.

Biometric time devices ensure accuracy of employee shift hours, applying the organisations rounding rules, not the employee’s. Timecards are edited online by managers resolving daily anomalies, automated award interpretation and direct import to payroll software stops time cheating, streamlines timecard processes, eliminates manual time calculations and tedious data entry.

Quick and single page roster visibility of on-shift staff by, location, department shift, employee type, etc. enables quick resolution by management in the event of no shows or unexpected volumes of customers in service areas. 

Both historical and forecasted labour reporting enables management to set budgets and track Actual vs. Budgeted vs. Rostered Hrs and Dollar costs.  Detailed reporting can include by Location, Department, Site, Event, etc.

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